Refund policy

Effective date: October 2, 2026

The Happy Sack Guarantee

Try Sackology for 60 days. If you’re not happy with your purchase, we’ll refund your product purchase price, including applicable taxes. Original shipping charges are not refundable.

Your 60 days start when your order is delivered. Email happysack@sackology.com with your order number to request a refund. No need to return used cream.

Refunds

Refunds cover the amount you actually paid for the covered products after discounts, including applicable taxes. Refunds are issued to your original payment method. Your bank or payment provider may need additional time to post the credit.

Amazon and TikTok Shop purchases

Purchased through Amazon or TikTok Shop? Request your refund through the platform where you placed your order. This website refund policy applies to purchases through trysackology.com.

Damaged or incorrect orders

For damaged, defective or incorrect orders, contact us so we can make it right. Include your order number and, if available, a photo. This policy does not limit your rights under applicable law.

Contact

Guarantee requests: happysack@sackology.com
Other order questions: admin@trysackology.com
Sackology LLC
108 N Harold Ave
Northlake, Illinois 60164
United States